An AI manager that never sleeps, and never acts alone.
For the businesses that call for service and the contractors who answer. Control Tower watches every call, bill, schedule and piece of equipment, answers the after-hours phone, and tells you what needs your attention before it becomes a problem. Anything that costs money waits for a person.
The things that slip through the cracks.
- After-hours calls that get through. Connected straight to your contractor’s on-call tech, so you’re never left wondering who to call
- A call that’s been waiting too long for a tech
- A bill over the PO, or hours that don’t match the visit
- The same unit failing again, and what that’s cost so far
- Maintenance coming due, and warranties about to run out
- A contractor running behind on a call
- Where your repair money is really going, location by location
From the first ring to the final payment, day and night.
Full AI reception and CRM. Cut the odds of ever missing a service call, an estimate or a sale.
- Every call answered, day or night. An AI receptionist books service calls, sends emergencies to your on-call tech, and follows the rules you set
- The receptionist is your CRM. Every caller is logged, and estimate requests go straight onto your salesperson’s schedule
- One phone system for the whole company. Sales and service calls, in and out, all run through it, so every lead is tracked start to finish
- No lead goes quietly cold. If a call isn’t returned, the manager hears about it. If it’s still waiting, so does the owner
- Linked to Service Call Proof: your customers’ after-hours calls come straight to your on-call tech
- Money owed, followed up: who to chase first, reminders drafted, who needs a phone call
- Parts you’ll be short before the truck rolls, and agreements coming up for renewal
A three- or four-truck shop answers like a big one: every call picked up, every job scheduled, nothing waiting on a call back.
Built to help, not to take over.
Anything that costs or commits money (an order, a price, a bill, an approval) waits for a person. On its own it only does what you set up in advance, like answering after-hours calls and reaching your on-call tech.
Every suggestion comes with the calls, bills and dates behind it, so you can check it in seconds.
It works from your own account’s data, with the same permissions as the person using it.
Turn it off any time; everything else keeps working exactly as before.
First inside our own products. Then for any business.
Control Tower starts as the add-on to Service Call Proof and Service Company Conductor, where it has real calls and real bills to learn from. A standalone version for other kinds of businesses comes after.